YOU MUST NEVER DISAGREE 
In our townhall at Interport Group this week, I was lucky to share the most uplifting advise on effective communication with our team: Don't fear conflict. Rather embrace it in a healthy way and grow! It was inspired from Steven Bartlett’s bestseller, “The Diary of a CEO – the 33 laws of business and life” Law no 3 – YOU MUST NEVER DISAGREE the underlying principle of which is: “Healthy conflict strengthens relationships because, those involved are working against a problem; Unhealthy conflict weakens a relationship because those involved are working against each other.” This is the most important idea/advise, I have come across recently and which I strongly believe has the potential to change the world. The explanation in the words of Steven Bartlett: "The strength of any carefully reasoned, logical argument isn’t likely to be recognized when you open with disagreement – regardless of how much evidence you have or how objectively correct you are. Instead if we start from a place of agreement, of common ground, we increase the chance that the strength of our arguments, the accuracy of our logic and the weight of the evidence will be received at all. When I interviewed Julian Treasure, the speaking and communication coach whose TED Talk has been viewed 100 million times, and Paul Brunson, the matchmaking and relationship expert known as the ‘love doctor’, they both explained that the art of becoming a great communicator, conversationalist or partner, is first listening so that the other person feels ‘heard’, and then making sure you reply in a way that makes them feel ‘understood’. " Evidence (Research and Data) from the book: Tali Sharot, Professor of Cognitive Neuroscience at University College London and MIT, and her team’s study published in Nature Neuroscience, recorded the brain activity of volunteers during disagreements to find out what was happening inside their minds. According to Sharot’s research, if we want to increase our chances of being heard by someone on an opposing side, we must not start with a statement of disagreement, in order to keep their brain lit up and receptive to our point of view. When we find ourselves, disagreeing with someone we must avoid the emotional temptation, at all costs, to start our response with “I disagree” or “You’re wrong”, and instead introduce our rebuttal with what we have in common, what we agree on, and the parts of the argument we can relate to. It’s no surpise that the people who are most likely to change our minds are the ones we agree with on 98% of topics – we feel they fundamentally understand us, so we’re more open to listening to them! "Our words should be bridges to comprehension, not barriers to connection. Disagree less, understand more." - Steven Bartlett 
#Workingagainstaproblem vs #Workingagainsteachother 
#myreflections #conflict #relationships #business #life #neverdisagree #effectimecommunication